Please note, a medical certificate will not be sufficient. You can also request it once on-site with the help of our Cast Members, upon presentation of an original document issued by the government or medical authority. You can request your Priority Card up to one month before your visit by using the link above or by clicking here. How do I request a Priority Card or Easy Access Card? We recommend making alternative arrangements prior to your trip. We will be obliged to turn your animal away if we have reached out maximum capacity. Please note, however, that our Animal Care Centre has limited space and we do not offer a reservation service. TOP TIP: If you prefer to visit the Disney Parks without your guide or assistance dog, you can leave him/her at our Animal Care Centre free of charge for the day (you will be asked to show your dog’s national ID certificate and vaccination book, which must be up to date). If you wish to go on an attraction that does not accept dogs, you will have to leave them with your accompanying person. Please note that Cast Members are not authorised to look after your dog. For further details, please refer to the Disney Parks Accessibility Maps. Meals are not provided for guide and service dogs, so we would recommend bringing food and a bowl so your dog can drink regularly throughout the day.ĭue to the nature of certain attractions, service animals may not be permitted to ride. For the comfort of other Guests, however, we would ask all animal owners to make sure they clean up after their animals if at all possible. Guide and assistance dogs are permitted to use gardens to relive themselves. These will need to be presented when you check in to your hotel or at the entrance to the Disney Parks. If you plan to visit Disneyland Paris with a service animal, please make sure you have up-to-date travel documents with you (proof of vaccination, documented proof that the animal is an assistance animal). Guests accompanied by a service animal must keep their animal under control at all times and keep it on a lead or harness whilst in the Disney Parks and Hotels. ![]() Guide and assistance dogs are welcome at Disneyland Paris. Make sure your battery is fully charged and have a charger ready, if needed. Tip: We recommend you download the AudioSpot app and its contents before you arrive, for a smooth visit on the day. ![]() Make sure you bring your earphones, headphones or bone conduction headphones to enjoy the content of the application and let us guide you! This device currently offers French and English audio recordings made in Disneyland Paris studios and can share information about the surrounding environment via audio that can be automatically translated into 11 other languages - Spanish, Italian, German, Chinese, Japanese, Dutch, Portuguese, Russian, Catalan, Arabic and Danish – based on the default language in a guest’s smartphone. - At Animagique Theater, to enjoy a running description of Mickey and the Magician show. ![]() - Attractions, to provide clear information at the entrance of attractions, and inside some of them to feel fully immersed in the experience.- Restaurants, with information about the ambiance, type of cuisine and restaurant menu.They can also be downloaded here on this page or via a QR code on the MagicALL signs at the entrance to each attraction.ĭisneyland Paris now uses the AudioSpot app – available on the App Store and Google play – to offer audio information for Guests with visual impairments in our: These maps are available at City Hall, Studio Services, the Disney Hotels and the low-level ticket counters at the Disney Park entrances. Guests must familiarise themselves with the warnings and instructions displayed at the designated entrance to each attraction and published in the Disney Parks Accessibility Maps. They take into account the access conditions, and vehicle type of the attraction and evacuation conditions in order to guarantee the safety of all our Guests. *Attraction access procedures and restrictions are drawn up by Disneyland Paris to reflect each attraction’s specific features. Access restictions are based solely on health and safety. Access to attractions may change without prior notice. Cast Members may need to refuse entry to an attraction in accordance with the attraction’s access restrictions or if the configuration of the seat or your body shape or size would not allow you to be securely positioned in the attraction vehicle. Please consult the Disney Parks Accessibility Map to help you plan your trip. Certain attractions are subject to specific access procedures and restrictions* in order to guarantee your safety.
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