![]() If you're dealing with a business, then they likely have many emails coming in. When you send a client a payment reminder, it's critical that you include all pertinent details. What to Include in Your Payment Reminders Payment Reminder Best Practicesīefore we get into the templates, let's go over the best practices for sending payment reminders. Let's take a look at how you can set up your payment reminders using the following copy and paste templates. You have your tools for completing projects, invoicing platforms like invoicely to send out payment requests, and now you need email templates for the late payers. One way to do so is to implement payment reminders into your business strategy. So to prevent yourself from becoming a doormat, you have to step up your game. If this is the mindset you have, then late-paying clients are going to walk all over you. It's almost as though you're reduced to begging. ![]() Yet, many small business owners and freelancers shrink back at the thought of asking a client for the money they owe. Learn more about this in our article about extending credit to customers.No one likes being paid late. If you want to avoid these scenarios, you should tighten up your credit granting policy to filter out customers who have a high chance of default. Stay on top of the due dates of the payment plan to ensure that your customer is living up to the agreement.Ĭustomers who are not paying on time can be difficult situation to handle, especially if they’re not keen on replying. Document the agreed-upon plan and have your customer acknowledge it via email or with a signature. If you’re able to reach your customer and they’re unable to pay you, give them the option of a payment plan. It’s important to keep the lines of communication open. There’s a chance that you have the wrong email address or that your emails are sitting in a spam folder. Always give your customer the benefit of the doubt and be polite. If you don’t receive a response from your customer after sending a couple of emails, it’s time to give them a call. Specific language that references previous attempts to collect payment for example, “We did not receive a response to our email date 05/24/20xx.”ĭownload the How To Follow Up on Payments That Are Past Due template and customize it.While it’s easy to fly off the handle, the number one rule is to keep your head if you want to get paid. However, keep in mind that your customers are busy like you and, most of the time, have simply overlooked sending payment. Out of the three types of emails we have discussed, this is probably the toughest one to send. Asking for Payment That Is Past Due Politely Specific language that says, “Thank you for your business, I look forward to working with you in the future.”ĭownload the How To Ask for Payment in an Email When Work Is Complete template and customize it.If you don’t make it a priority, then neither will your customers. The longer you wait, the longer it’ll take for you to get paid. ![]() Once you have completed a job, you should send a payment reminder within one to two days.
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